Shipping Policy

Shipping Policy 

Processing Time:
All orders are processed within 1–3 business days, excluding weekends and public holidays. Once your order is processed, you will receive an email with tracking information.

Shipping Methods & Delivery Times:
We offer multiple shipping options, and delivery times vary depending on the shipping method and your location.

  • Standard Shipping: Delivery within 5–7 business days (Metro cities).
  • Express Shipping: Delivery within 2–4 business days (Metro cities).
  • Regional Shipping: Delivery within 7–10 business days (Tier-2 and Tier-3 cities or rural areas).

 

    International Shipping:
    Currently, we do not offer international shipping. We only ship within India.

    Order Tracking:
    Once your order is shipped, you will receive a tracking number via email or SMS. You can track the status of your shipment on the respective courier's website or by visiting your account on our site.

    Shipping Areas:
    We ship to most locations within India, including major cities and towns. However, there may be some areas where we cannot deliver due to logistical limitations. In such cases, we will notify you before processing your order.

    Packaging:
    All orders are securely packaged to ensure that they arrive in perfect condition. We use eco-friendly packaging wherever possible to minimize environmental impact.

    Lost or Damaged Items:
    In case your order is lost, damaged, or delayed during transit, please contact us within 7 days from the date of receiving your tracking information. We will coordinate with the courier service to resolve the issue or offer a replacement or refund based on the situation.

    Incorrect Address or Delivery Issues:
    Please make sure that the shipping address is accurate and complete before finalizing your order. We cannot be held responsible for any delays or non-delivery resulting from incorrect or incomplete address details.

    Delivery Times During Holidays:
    Please note that delivery times may be affected during festive seasons, public holidays, or due to unforeseen circumstances like weather conditions or strikes. We recommend placing orders well in advance during such times to avoid delays.

    Contact Us:
    If you have any questions or concerns about shipping, please contact our customer support team at elitelifestyle.av@gmail.com. Our team is available Monday to Friday, 10 AM to 6 PM.

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